Do
you provide technical support? Is there a charge?
We provide technical
support at no charge. Please email us or call us at 866-290-4183.
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Who designed
the software?
Great question.
When investing hundreds of thousands of dollars, you need to
know that the people behind the very tool you are using to
make investment decisions are credible.
The software is designed and maintained by
Douglas Rutherford, CPA
and his real estate CPA firm,
Rutherford CPA &
Associates, P.C. Doug is a nationally recognized
CPA practicing in the real estate area, and equally
important, he is also a real estate investor. The
software has been in the marketplace since 1993, and is
updated frequently
with new features enhancements and tax law changes.
There are now over 24,000 users of the Cash Flow Analyzer®
software which is a testimonial
to the quality of the product and the customer service you
will receive.
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Can I print reports in PDF
for clients,
investors and lenders?
Yes, all of our reports
can be printed in PDF format using our easy-to-use,
free, built-in PDF software. |
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Can I download the software? Do I also receive a CD
and manual?
You can immediately download the
software if you wish. The download link is emailed. We also ship a CD and manual so
that you can have the original software to reinstall if needed.
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Is there a
money-back guarantee?
Yes, we have a 90-day no-risk
refund policy. |
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Does the Landlord's & Flipper's Cash Flow Analyzer ® work on a Mac?
Yes, as
long as you have Microsoft Excel for Mac. However, the latest version of
Mac is not compatible since it does not support VBA code.
We are hopeful Apple will add this feature soon. VBA
is code that we use to create print menus, drop-down boxes,
goal-seeking functions, and other necessary features. |
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Can I install the software on more than one computer?
Yes, you can install our software on any computer that
you own such as a home and work computers. We allow this for your convenience.
Of course, there are always individuals who will push
the envelope, so please do respect the copyright laws
and adhere to the spirit of our intent. |
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Can I insert a pictures?
Yes, you can. Simply select "Insert" from the menu bar, then "Picture", "From
File.." and then locate and choose the file that you want to insert
from your hard drive, CD or memory stick. |
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What about
future software upgrades? Am I obligated to
purchase? Tax
law change updates are free for twelve (12) months from
the date of purchase, and software feature upgrades are
free for six (6) months. After that time, you may
purchase an upgrade for only $24.95, but you are NOT
required to do so.
Upgrade |
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Am I required to be online when I use your software?
No, you are not required to
be online to use our software. Our desktop/laptop
software does not require an internet connection, nor
does it require you to remember log-in names or
passwords. |
Can I convert formatting to Euros and do a currency exchange
at a specified
conversion rate?
Easy! Use the Euro conversion tool built into the software. |
